AI Phone Agent
Every Call Answered. Every Job Booked.
Lumi picks up every call, day or night, quotes from your price list and books the job on your real calendar. You read every word that was said.
Hear it first: (213) 787-1585 — book a visit with our demo HVAC company.
- 24/7 Answering
- Real Bookings
- Free Setup
Admin dashboard — Conversations
Sound Familiar?
The Phone Rings At The Worst Possible Time
01
Every Missed Call Is A Job For Someone Else
On a job site, after hours, or with three lines ringing at once. The caller doesn't leave a voicemail. They call the next business on the list.
02
Answering Services Take Messages, Not Bookings
A message still means you ringing back, playing phone tag, and rearranging your day. The job isn't on the calendar until you do.
03
Hiring Someone To Answer Is Expensive
A receptionist costs a salary, covers business hours only, and still can't take the 9pm call that turns into tomorrow's job.
What Lumi Does
One Agent That Finishes The Job
Not a message-taker. A conversation that ends with an appointment on your calendar.
Answers Every Call, 24/7
After hours, overflow, and the calls that arrive while you're on a job. Every caller reaches a real conversation.
Books Real Appointments
Checks your live availability, holds the slot, and confirms it. You stop ringing people back to rearrange.
Quotes From Your Price List
Lumi reads the prices you set. When a job needs a site visit before anyone can price it, it says so.
Knows Your Business
Syncs the services, hours, and policies already on your website. Included in every plan, with no connector fee.
Nothing Disappears
When Lumi can't finish a call, it logs a callback ticket in your follow-up queue. You decide who rings back.
Reschedules And Cancels
Customers move their own appointments by phone, without waiting for you to call them back.
Admin dashboard — Review Queue
How It Works
Live In Days. You Don’t Configure A Thing.
Tell Us How You Work
Create your account and give us your services, prices, hours and the calendar you book into.
We Build And Test It
We set up your number and your agent, then test it against real scenarios. No customer hears it until it passes.
It Answers. You See Every Word.
Every call becomes a transcript in your dashboard, every booking lands on your calendar, and anything unfinished waits in your queue.
Automate The Repetitive. Escalate What Matters.
Fast Answers. Real People When It Counts.
Most calls are the same handful of questions, and Lumi settles them in under 2 minutes — which is exactly how long your customer wants to spend on the phone. Anything that needs judgement goes to a person instead of going in circles.
We publish this because you will hit it. An AI that keeps a frustrated caller on the line for nine minutes costs you more than one that hands them to a person at two.
Pricing
What You Pay, And Where The Limits Are
Every plan comes with a set number of calls and no setup fee. When you outgrow one, you move up a plan — we never bill you for going over.
Starter
$180/month
Setup Is On Us — $0
- About 65 calls a month (100 minutes)
- 1 local phone number
- 24/7 answering and booking
- Website knowledge sync
- Callback ticket portal
- 2 hours of platform care per month
Growth
Most Popular$280/month
Setup Is On Us — $0
- About 165 calls a month (250 minutes)
- Advanced transfers
- 4 hours of platform care per month
- Everything in Starter
Scale
$450/month
Setup Is On Us — $0
- About 400 calls a month (600 minutes)
- 2 local phone numbers
- Advanced routing
- 8 hours of platform care per month
Enterprise / White Label
White-label branding, custom limits, and a dedicated line to us. Priced per organisation.
White-label branding for your customers · Custom minute allowances and phone numbers · Dedicated onboarding and support · Everything in Scale
Works Better Together
Answer Every Call. Then Get More Of Them.
The phone agent makes sure no call goes to voicemail. Add chat for the visitors who'd rather type, and SEO + AI Search so more people find you to call in the first place.
Website Chat
The same agent on your website, so visitors who'd rather type than call still get an answer and a booking.
+$40/mo on any phone plan
See Add-Ons →
SEOSEO + AI Search
An agent that answers every call is worth more when more people call. Get found on Google, in the map pack and in AI answers.
From $495/location/mo
See SEO + AI Search →
One account, one dashboard, and one team that builds all of it for you.
Questions
What People Ask About The Phone Agent
- What Happens If Lumi Can't Handle A Call?
- It offers a transfer, or takes the details and logs a callback ticket for you to pick up. When it doesn't know something, it says so.
- Does It Sound Robotic?
- It's a natural voice with real conversational turn-taking — it pauses, handles being interrupted, and doesn't read from a script. Every call is transcribed in your dashboard, so you can read exactly how it sounded.
- What If I Run Out Of Calls?
- We don't. There's no per-minute charge and no surprise bill — your plan is a cap, not a meter. Starter's 100 minutes of talk time cover about 65 calls a month, and never fewer than 50, and you can see what you've used in your dashboard at any point. If you're regularly reaching it, that's a good problem — move up a plan and we'll handle the switch.
- What Does Setup Cost?
- Nothing, on every phone plan. We provision your number, load your services and prices, connect your calendar, test the agent against real scenarios and launch it. We'd rather you spent that money finding out whether we're any good.
- Can I Cancel?
- Cancel anytime from your dashboard. We don't pro-rate the month you're already in, and we won't put you through a retention call — if it isn't working, we'd rather hear why.
Stop Losing Jobs To Voicemail
Tell us about your business, we build it, and Lumi starts answering your phone.
For Business Owners
Running One Business?
Create your account, tell us how you work, and we build and test it before a customer ever sees it.
Create Your AccountFor Groups And Agencies
Many Locations Or Clients?
One account across every location, brand or client, with custom limits and a dedicated team. Priced around what you need.
Talk To Us