Pricing

Build What Your Business Needs

Phone calls, website chat, workflows, getting found on Google and in AI search, and loyalty for Shopify stores, and every plan comes with the team that builds and runs it. Answer four questions and we’ll tell you what fits, or scroll down: everything we sell is on this page.

Done For You, Included

Most Platforms Hand You A Login. We Hand You A Finished System.

You don’t configure anything. Our team builds it, tests it and keeps it running, and it’s part of the price, not an add-on.

We Set It Up

We load your services, prices and hours, connect your calendar and set up your number. Setup is free on every phone plan.

We Test It First

Every agent is tested against real scenarios before a single customer hears it.

We Keep It Running

Each phone plan includes 2 to 8 hours of platform care from our team every month.

You Approve, We Publish

SEO fixes and articles are drafted for you. Nothing goes live on your site until you say so.

Plan Finder · About A Minute

Not Sure Where To Start? Let Us Figure Out What Your Business Needs.

Tell us what you want off your plate and how big you are. We’ll recommend the right products with a monthly estimate.

1.What do you want to automate? Pick all that apply.

2.How big is your business?

Our Recommendation

Answer the questions and we’ll put together what your business needs, with a monthly estimate.

Pricing

Phone Agent: Start With A Core Plan

Every plan includes 24/7 answering, booking, and a website knowledge sync. No setup fee on any of them.

Starter

$180/month

Setup Is On Us — $0

About 65 calls a month (100 minutes)
1 local phone number
24/7 answering and booking
Website knowledge sync
Callback ticket portal
2 hours of platform care per month

Get Started

Growth

Scale

$450/month

Setup Is On Us — $0

About 400 calls a month (600 minutes)
2 local phone numbers
Advanced routing
8 hours of platform care per month

Get Started

Compare Phone Plans

Phone plan comparison
Compare	Starter$180/mo	Growth$280/mo	Scale$450/mo
Calls a month	About 65 (100 min)	About 165 (250 min)	About 400 (600 min)
Setup	Free, we do it	Free, we do it	Free, we do it
Local phone numbers	1	1	2
24/7 answering and booking	✓ Included	✓ Included	✓ Included
Website knowledge sync	✓ Included	✓ Included	✓ Included
Callback ticket portal	✓ Included	✓ Included	✓ Included
Advanced transfers	— Not included	✓ Included	✓ Included
Advanced routing	— Not included	— Not included	✓ Included
Platform care each month	2 hours	4 hours	8 hours
Billed for going over	Never	Never	Never

Add-Ons

Then Add What You Need

Optional extras that ride your existing phone plan, billed on the same subscription.

Website Chat

$40/mo

Put the same agent on your website, so visitors get answers without picking up the phone.

Start With A Plan

Managed Integration

$30/mo

Connect LumiLink to a business platform you already use, and we keep it running.

Start With A Plan

Additional AI Phone Line

$20/mo

A second dedicated line for a department, campaign or brand, on your existing plan.

Start With A Plan

Additional Location

$30/mo

Another location with its own number, hours, greeting and routing.

Start With A Plan

Advanced Workflow

$50/mo

A managed automation so the agent can carry out one more action off the back of a conversation.

Start With A Plan

Enhanced Optimization

$80/mo

Higher-touch monthly tuning: response quality, business knowledge and configuration, reviewed by us.

Start With A Plan

SEO + AI Search

Your Website, Your Locations, Or Both

AI search optimization is included with every website plan. Local SEO grows with the number of locations you have, and the full bundle is the cheapest way to get both.

What SEO + AI Search Includes

Website SEO + AI Search

AI Search Included

$1,995 / month

Grow your visibility across Google and AI-powered search.

Weekly site and technical audits
Search Console and indexing checks
Keyword rank tracking and up to five competitors
Fixes and SEO articles drafted for your approval
Backlink monitoring
AI search visibility, at no extra charge
Monthly report

One website.

Get Started

Local SEO

$495 / location / month

Improve local visibility for each Google Business Profile location.

Weekly rank tracking in the local map pack
A geo grid showing where each location ranks
Local competitor tracking
Profile description improved, with your approval
Review tracking and replies, with your approval
Location-level monthly reporting

Adding a website? The full bundle makes each extra location $400, $95 less.

Google Posts are coming soon.

Get Started

Full SEO + AI Search

Save $90/mo

$2,400 / month

$2,490 if bought separately

Complete website, local and AI-search visibility in one package.

Everything in Website SEO + AI Search
Everything in Local SEO for one location
More locations at $400/mo each
One combined monthly report

$90 a month less than buying both, plus $95 off every extra location.

Get Started

Many brands, sites or locations? See Enterprise. Prices exclude setup, custom development, paid media, third-party fees and taxes.

Compare SEO Plans

SEO + AI Search plan comparison
Compare	Website SEO + AI Search$1,995/mo	Local SEO$495/location/mo	Full SEO + AI Search$2,400/mo
Locations	Website only	Priced per location	1 included, then $400/mo each
Weekly site and technical audits	✓ Included	— Not included	✓ Included
Keyword rank tracking and competitors	✓ Included	— Not included	✓ Included
Fixes and articles drafted for approval	✓ Included	— Not included	✓ Included
Backlink monitoring	✓ Included	— Not included	✓ Included
AI search visibility, no extra charge	✓ Included	— Not included	✓ Included
Map pack rank tracking with a geo grid	— Not included	✓ Included	✓ Included
Local competitor tracking	— Not included	✓ Included	✓ Included
Profile description improved, with your approval	— Not included	✓ Included	✓ Included
Monthly report	✓ Included	✓ Included	✓ Included

LumiLink Loyalty For Shopify

LumiLink Loyalty Plans

Start with points, tiers and referrals on Core, or add retention emails and upsells on Growth. Prices are per Shopify store, per month, in US dollars. No overage fees.

Core

$99 / month

Up to 1,500 orders a month

Everything a points and VIP program needs, with your members carried over.

Points, rewards and VIP tiers
Unlimited referrals
Birthday and anniversary rewards
Rewards page, launcher and product points
Redeem points in the cart
Thank-you page and customer account blocks
Bonus point campaigns
Klaviyo events and profile sync
Import members from your current app

Get Started

Growth

Loyalty + Retention

$149 / month

Up to 5,000 orders a month

Core, plus the features that grow each order and bring customers back, and a report that shows what they add.

Everything in Core
Pair it with: recommended products with points
Cart progress to free shipping
Thank-you page product picks
Volume and bundle offers
More points for bigger orders
Second-order, win-back and reorder emails
Challenges, badges and streaks
Daily check-in, spin the wheel and scratch cards
Extra sales measured against a held-back group

Get Started

Enterprise

Custom

More than 5,000 orders a month, or several stores

A program built around your business, with the limits and setup to match.

Everything in Growth
An order limit set for your volume
Several stores on one agreement
Help designing rewards, tiers and campaigns
Help importing members from any app
A direct line to our team

Talk To Us

Order limits are monthly. We email you and show a banner at 80%, 90% and 100%; past the limit, orders stop earning points until the next month or an upgrade, and you're never billed extra. Prices exclude taxes. See everything LumiLink Loyalty does.

Compare Loyalty Plans

LumiLink Loyalty plan comparison
Compare	Core$99/mo	Growth$149/mo	EnterpriseCustom
Orders a month	1,500	5,000	Set for your volume
Overage fees	Never	Never	Never
Points, VIP tiers, referrals	✓ Included	✓ Included	✓ Included
Rewards page, launcher, redeem in cart	✓ Included	✓ Included	✓ Included
Klaviyo events and profiles	✓ Included	✓ Included	✓ Included
Second-order and win-back emails	✗ Not included or not listed	✓ Included	✓ Included
Upsells with points	✗ Not included or not listed	✓ Included	✓ Included
Challenges, badges and games	✗ Not included or not listed	✓ Included	✓ Included
Extra sales vs a held-back group	✗ Not included or not listed	✓ Included	✓ Included
Member import from another app	✓ Included	✓ Included	✓ Included
Setup help from our team	✓ Included	✓ Included	✓ Included

Comparing with Joy, Smile or Rivo? See the side-by-side.

Enterprise

Multi-Location, Multi-Brand, Or Reselling? Let’s Build It Together.

For groups, franchises and agencies that need more than the self-serve plans. Priced per organisation, around what you actually need.

Talk To Us About Enterprise

Every Location, One Account

Phone agents, website chat and SEO across all your locations and brands, managed and reported in one place.

White Label

Resell LumiLink under your own brand to your clients or franchisees.

Custom Limits And Workflows

Minute allowances, phone numbers, integrations and automations sized to how you actually operate.

A Dedicated Team

Hands-on onboarding, a direct line to the people who build it, and priority support.

Don’t see what you need? Contact Us.